Eight Rules for Asking Effective Questions
Effective questioning means knowing what questions to ask the customer, and knowing how to ask them. If you don’t know what questions to ask, your time with the customer is wasted. If you know the right question but ask in a way that’s irritating or confusing, you won’t get useful information.
Here are some basic rules for asking customers effective questions:
Rule #1: Never meet without a plan.
Rule #2: Never rehearse your questions.
Rule #3: Never ask stupid questions.
Click here to find out all eight rules, courtesy of BNET.com.
Want some good examples of sales questions? Check out this additional article from BNET.com, Seven Rules for Great Sales Questions.