How Customer Service Reps Can Help Control Costs for Industrial Distributors
Your customer service reps (CSRs) can play a part in controlling costs and increasing profit margins. The key is to ensure you’re using new technology to help your CSRs accomplish these objectives. A good ERP business management software specifically designed for industrial distributors who provide value add services, like TrulinX by Tribute, Inc., will allow your CSRs to focus on generating revenue and controlling costs instead of putting out fires.
Define the Right ERP Transformation that is Right for Your Industrial Distribution Organization
The ERP industry is always evolving and the newest industry trend is Cloud-Based ERP. Many large scale ERP providers have rushed Cloud-based solutions into the marketplace and are insisting that that Cloud is the only way to go for ERP implementation.
Hose Distribution & Fabrication - Finding the Right Vendor
Tribute’s guide on Finding the Right Vendor Partner will provide you tips on ensuring you select an ERP partner that truly knows your business and has sophisticated tools to help your business grow.
If you are a hose distributor, what are the items on your "must have" list?
- Tools to easily and quickly enter hose assemblies including cut lengths
- Ability to add labor & burden to accurately track profit margins
- Easily add instruction and schematics for accurate builds
- Counter sales module
- Provide outside sales force the tools to access key information on the road
- Provide CSRs the needed tools to service customers quickly and accurately
- Partnerships with major suppliers to streamline your supply chain
Make Your Industrial Distribution Business Even Better with Performance Metrics
Now, more than ever, industrial distributors need to have their finger on the pulse of their business. They need to know not only how they’re doing, but the state of their industry and how they compare to industry peers.
Most distributors can justifiably feel pretty good about their recent operating performance. A growing manufacturing economy has helped generate reasonable sales growth for most firms.