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In the last conversation of this series between Mary Gannon with Fluid Power World and Bill Horrigan with Tribute, Inc., they discuss best practices in hose distribution. You'll get a rundown from Bill on the things he has discovered through visiting more than 1600 distributors in his career that can help a hose distributor become more efficient. He covers the best practices in lot control and warehouse visibility, workflow and crimp instructions, labor & burden, kitting, work centers, and more.…

Mary Gannon, editor of Fluid Power World, sits down with Bill Horrigan, Vice President of Sales & Marketing of Tribute, Inc., and discusses best practices for fluid power and industrial distributors. In this first session, they cover best practices for improving customer service - from tracking and following up with sales leads, the personal touch with selling and upselling, and how inside and outside sales can benefit from better enterprise management software.…