The Tribute® Software System:
Focused, Flexible, Scalable!
Tribute was originally designed by an industrial distributor for the same basic markets we serve today: Hose, Hydraulics, Pneumatics, Pumps, Instrumentation, Gasketing, Conveyor Belting, Rubber Products and related industries.
Choosing the ERP software that is the best fit for your company is a matter of selecting a strategic partner that provides knowledge, industry-specific tools, and superior and personalized service.
Industry Focus
Tribute keeps a tight focus on our niche through our active participation in industry trade associations such as ISD (the Independent Sealing Distribution Association), FPDA (the Motion & Control Network), NAHAD (the Association for Hose and Accessories Distributors), and NIBA (the Belting Association) and through input from our customers.
User-Driven Development
We form partnerships with our customers and their participation in the direction of our software, through our independently run Program Review Board and annual users group meetings, is vital to the success of our company.
Customer Service
Tribute believes in old-fashioned service – we still answer the phone. And the service reps who answer the phone have served internships at customer sites and will know you and your company’s needs – you won’t be just an anonymous number in an email queue.
Our customer satisfaction rating is consistently over 95% in all seven areas measured (Timeliness, Resolution Time, Courtesy, Willingness, Communication, Effectiveness & Knowledge) with an overall customer satisfaction rating of almost 98% - unheard of in the rest of our industry. 85% of our support calls are closed within the first day and an additional 8% are closed within the first week. This high percentage of closed calls reflects our staff’s knowledge and expertise.
Success Stories
Our customers love our knowledgeable, personal Support team and our industry-specific software features. Browse our customer testimonials here.
How can we help you?
Tribute distribution software is designed to help you save money and increase your customer service levels at the same time. How can we do this? By utilizing our nearly 30 years in industrial distribution to help you resolve some of the critical business issues facing your company and turn them into advantages. No other software company is so focused on your success.
Want to learn more? Click here to schedule a free demo and see why our clients call Tribute "People Friendly Software".
